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Boardroom Insights: Developing a high-trust CEO–Board relationship

Expert perspective on the most crucial relationships for any board members

Date and Time
20 Jan 2026
17:00 - 18:00
Location
Not Specified
Venue
Not Specified
Capacity
200
Pricing
Director’s Circle
Free
Full Member
Free
Digital Member
£ 20
Guest
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Terms & Conditions

Refunds for all our individual events are available if notice is given three business days prior by email or telephone, or one month prior to first session of our programmes. After this, a transfer to another event will be given. Cancellations on the same business day will not generally be eligible for a refund or transfer, however you may substitute someone to come in your place. In the case of exceptional circumstances let us know and we will consider a refund/transfer.

A high-trust relationship between the CEO and the board is one of the most powerful – and fragile – assets an organisation can have. When trust is strong, boards provide sharper oversight, CEOs make better decisions, and organisations move faster and with greater confidence. When it breaks down, even technically capable boards can become ineffective.

In this session, Mallory Bucher, Director of Governance Content at the National Association of Corporate Directors (NACD), will be joined by Martin Robinson to explore what genuinely builds trust between CEOs and boards, and what can quietly erode it. Drawing on NACD research and real-world boardroom experience, the discussion will examine the shared responsibilities of CEOs and non-executive directors in creating productive, transparent and resilient working relationships.

The session will focus in particular on the role of the non-executive director in:

  • Setting the tone for open, constructive dialogue
  • Balancing challenge and support without undermining trust
  • Managing moments of tension, transition or performance pressure
  • Building credibility and alignment from appointment through to crisis

Designed for experienced non-executive directors, this session will offer practical, grounded insights to help you strengthen your relationship with the CEO, and, by extension, the effectiveness of the board as a whole.

Speakers

Mallory Bucher

Director, Governance Content at the National Association of Corporate Directors (NACD)

Martin Robinson

Martin has spent much of his career in the leisure sector. He served as CEO and Chairman of Center Parcs Europe and Chairman of Center Parks UK between 1997 and 2015.  He was also Director of Disneyland Paris, Director of MAF Entertainment and has chaired the Boards of Burger King UK, Casual Dining Group, Wagamama, Holmes Place Health Clubs and Travelodge UK.

Martin currently chairs Innis & Gunn and is on the Board of UK Hospitality.